Wal-mart Refund Policy
Posted: 2005-10-06. Categories: Michigan

I went into Wal-mart yesterday in Michigan. I purchased two sets of different items. One of each of the items rang up wrong. When I returned to the courtesy desk, she refunded my $1.98. As I stood there, I asked if this has anything to do with the Michigan Scanning Law. She almost growled at me and said “yeah”. For some reason she needed to see my ID, which I had already taken out to the car.

As she did the paperwork I went to get my ID. She then gave me $5.00. I said I don’t get it for the two different items. She said no you only get one $5.00 per receipt. I work in retail, I went to work today and asked if that was true. They of course said no, you get it for each different item.

Please let me know who is right.

Thank you,
Patty

Categories: Michigan
Tags: ,

1 Comment to "Wal-mart Refund Policy"

  1. Retail Bandit says:

    The law does not require you to provide the store with any identification what-so-ever. This is a store policy, one that you can legally refuse.

    As for your other issue. According to Section 445.360a(2) you have cause to bring legal action against Wal-mart. The choice is yours, you may either return to the store with your receipt (within 30-days) or bring a legal case against Walmart for violating Michigan Law, which states:

    If the loss is suffered by 1 buyer within 1 transaction on 2 or more identical items, the amount to be tendered by the seller shall be the difference on each item, plus an amount equal to 10 times the difference on a single item but which is not less than $1.00 and not more than $5.00. If the seller does not tender this amount, the buyer may bring or join in an action as provided in section 10(2).

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