I certainly don’t blame you for being frustrated and upset with Target. I know it may be of little comfort but you are not alone. I found another site who has received numerous complaints about Target.

Consumer Affairs has this to say on their website regarding Target:

Their stores are big and bright and somehow more “upscale” than Wal-Mart or Kmart. But behind that chipper-looking exterior lurks a company that can be downright mean-spirited when its customers run into even the slightest problem.

Target’s spiteful returns and exchanges policy, in particular, is making it the target of some pretty heated rhetoric from its former customers.

In my opinion it’s going to take every customer who has ever had a problem with Target policies to file a complaint, before they finally decide to make some changes. You’ll be happy to know that our family refuses to shop at Target, because of many of the complaints we’ve received here at Off The Shelf.

I am not familiar at all with Indiana’s laws regarding accident reports. However, most states require retailers to record an incident report on all accidents occuring on their premises. You should probably research this more. If you are unable to find the law which pertains to this incident, you might try calling your Attorney General’s Office.

Lastly, after an extensive search, I was finally able to locate a couple of numbers and an online form where you can actually reach a person at Target, in order to make your complaint.

You can call toll free 1-800-591-3869, please be advised this number is only good from 7 am until 6 pm, Monday – Friday, the recording did not give a time zone.

Best wishes on resolving your issue. Please let us know how they resolve this issue and what you find out about Indiana law governing accident reports. If you can find out who provides their liability insurance, I’m sure they would be interested in your story.

Best of luck!