Pricing Practices and Dates
Posted: 2006-07-08. Categories: Meijer, Michigan

I was wondering if you could help me out. I was reading the scanner reward complaints and I have one also, with need of an answer.

I went to Meijer about a month ago and bought some pig ears for my dog. They were the ones from the meat department not the rawhide variety. I found that all three of the packages that I had picked up had a sticker price of $1.18 on them. Well, after I checked my receipt, after purchasing them, I went to the service counter to get my refund because I had been overcharged. The scanner reward the lady (customer service clerk) told me that I wasn’t looking at price sticker, it was the expiration date.

This angered me so I fought with her and asked her, “how can you put an expiration date on a price sticker that’s misleading to any customer?” If you looked closely at the price sticker on everyone it had an “lb” on it, which made me believe also that it was a price sticker. This is a normal price sticker that comes from a price gun.

So what I want to know is if they can do that to me? And if so what can do I if this happens again?

Thank you.
-Erin-

1 Comment to "Pricing Practices and Dates"

  1. Retail Bandit says:

    Dear Erin,

    This is a common practice at many markets. Yes, I know it can be confusing but the law requires stores to date perishable items.

    The clerk who posted them should have change the “lb” mark and replaced the “.” with a dash to make it more clear. Some clerks are simply too lazy and others just don’t understand how to change things.

    When in doubt you can usually check with the butcher on charge or call a customer service clerk to the area to assist you. If it happens again, simply refuse the purchase and request a refund.

    Maybe the store will have an incentive to properly train those who date mark.

    Thanks for writing.