Timing is Everything
Posted: 2006-08-30. Categories: Michigan

I recently purchased an item thru a self-check out scanner at a local store.

I noticed that the scanned price was higher than the price tag on the item indicated. I asked a clerk to check the pricing and she corrected the scanned price and entered the correct price manually.

When I asked about the penalty rebate suggested under the Michigan Scanning Law I was told it did not apply because the error had been corrected before I completed my purchase. If I had paid the scanned price and then taken the receipt to customer service I would have been entitled to the penalty. Is this true?

Marty Elzinga

1 Comment to "Timing is Everything"

  1. Retail Bandit says:

    Dear Marty,

    As crazy as this sounds, the clerk was correct. The law as written requires that you actually pay the inflated price, then seek your refund.

    If you have the over-charged item price corrected prior to paying for your purchase, you do not qualify for the bounty.

    I actually had the exact same thing happen to me once.