Strange Bounty Refund
Posted: 2008-05-12. Categories: Michigan

Michigan Store clerk refunded entire purchase price, instead of bounty…

I recently purchased a craft item that was ticketed at $3.99. After leaving the store on my way to my car, I noticed that the sales receipt showed I was charged $4.99.

So, I went back into the craft store and requested my refunded difference and my Michigan Scanning Error bonus. What the store clerk did was refund me $1.01 and refunded me the $4.99 plus tax, then marked my sales receipt as a returned item, however I got to keep my purchase.

What bothers me is that this canvas bag is intended as a gift and if the receiver isn’t interested in doing a craft project with this item, neither she nor I will be able to return it for something else.

I questioned the store manager and was told that’s how it was supposed to be processed. Am I wrong? I feel that I’ve never got my bonus. Hopefully, my friend will like the canvas bag enough to keep it. What do you suggest that I do?

Best regards,
Yvonne Ross,
St. Joseph, MI.

1 Comment to "Strange Bounty Refund"

  1. Retail Bandit says:

    Dear Yvonne,

    I have never heard of a store refunding the price of the entire item. I’m wondering if there isn’t some tax benefit for them to have a policy of handling the bounty payment that way.

    Perhaps someone else has some insight into the reasons behind this practice?