I would write Emerson a letter and explain your frustration to them. A reputable company normally stands behind their claims. They may replace it for you.

However, since you’ve had the clock a couple of years, and daylight savings time has changed back and forth probably at least twice since you bought the clock. It may be a little too late for you to have the problem solved, at no cost to you.

You don’t say how much the clock cost you, clocks are pretty inexpensive these days. Considering the time and frustration involved in getting Emerson to replace it, it might just be cheaper in the long run to replace it yourself.

Be sure to hang onto that receipt, just in case you don’t get the functions you were after.

Wal-mart has a pretty good return program. They will probably exchange it for you, for another clock. However, I’m not certain -after two-years of use – that that would be fair to them.

Let your conscious be your guide.