I was at Wal-Mart the other day. I purchased 9 items, 5 of the 9 rang up for more than the actual price! 3 of the items had a sign listing them at 90% off, they were marked $8.00 but rang up for $2.00.

The cashier gave me the overcharged amount. I also had 2 items that were originally marked $4.00, and then price marked again as $3.00 clearance items. They came up at full price.

They gave me the dollar difference, but when asked for the bounty on the scanning error, I was told, “We don’t give bounties on sale or clearance items.”

I told them it was clearly marked $3.00. I even spoke to the store manager who repeated the same.

I called the Attorney General’s Office to confirm this was correct, due to the fact that I have received the bounty on tagged sale items before.

The Attorney General’s Office told me that the law states that if the item is physically marked, no matter if it’s with a regular tag or sale tag and it rings up over that price, it is a scanning error and the bounty is to be paid.

She stated that a lot of stores are trying to tell customers that, but it is not true. She suggested I file a complaint against the store.

Thanks,
Confused no more!
Jennifer Gillan-Keller

Sent from my iPhone