Comments on: Comcast Pretzel Logic http://retailbandit.com/2010/01/comcast-pretzel-logic/ When checkout isn't simple Wed, 28 Jul 2010 19:42:21 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Amy Anonymous http://retailbandit.com/2010/01/comcast-pretzel-logic/comment-page-1/#comment-912 Amy Anonymous Thu, 29 Apr 2010 06:40:09 +0000 http://retailbandit.com/?p=979#comment-912 Get THIS - I once had the gas company cut my gas nine days before I got ANY notice! And I DO get mail at my residence. I called and pleaded hardship with children - they refused to accept a partial payment and demanded a $150 deposit AND a $100 re-connect fee on TOP of my bills I owed on, and it was all due in full at that time. Two days later, I had the money for them for the bill (but not enough for a re-connect fee and deposit) and tried to argue No Notification. They stopped the account and sent it to collections. I put Counsel on the account so an agreement could be hammered out and they refused to work with us. Then Child Protective Services showed up just two hours later... NEVER apologize to anyone you don't love - it will bite you in the rear end. NEVER tell a stranger you don't know that you are in need - you will be screwed over specifically for that reason. Get THIS – I once had the gas company cut my gas nine days before I got ANY notice!

And I DO get mail at my residence.

I called and pleaded hardship with children – they refused to accept a partial payment and demanded a $150 deposit AND a $100 re-connect fee on TOP of my bills I owed on, and it was all due in full at that time.

Two days later, I had the money for them for the bill (but not enough for a re-connect fee and deposit) and tried to argue No Notification.

They stopped the account and sent it to collections. I put Counsel on the account so an agreement could be hammered out and they refused to work with us. Then Child Protective Services showed up just two hours later…

NEVER apologize to anyone you don’t love – it will bite you in the rear end. NEVER tell a stranger you don’t know that you are in need – you will be screwed over specifically for that reason.

]]> By: Retail Bandit http://retailbandit.com/2010/01/comcast-pretzel-logic/comment-page-1/#comment-841 Retail Bandit Wed, 20 Jan 2010 05:45:09 +0000 http://retailbandit.com/?p=979#comment-841 Well, here it is Tuesday at 9:38 PM 1/19/2010 and there hasn't been any word from Comcast. I still haven't received a bill and my service is still connected. Since the representative didn't bother to inform me just how long I had to pay before they disconnect my service, I have no idea if my bill will arrive before my service is turned off. I've decided if they shut me off, due to their error, they can just leave it turned off for good. I am still shaking my head over the conversation I had with their customer service representative. I can't seem to even type that, without laughing. "Customer Service" what a joke. Well, here it is Tuesday at 9:38 PM 1/19/2010 and there hasn’t been any word from Comcast. I still haven’t received a bill and my service is still connected.

Since the representative didn’t bother to inform me just how long I had to pay before they disconnect my service, I have no idea if my bill will arrive before my service is turned off.

I’ve decided if they shut me off, due to their error, they can just leave it turned off for good. I am still shaking my head over the conversation I had with their customer service representative. I can’t seem to even type that, without laughing. “Customer Service” what a joke.

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