Fishermen’s Grotto #9 – San Francisco, CA Back when we had money to burn (or at least we thought we did) Shawn and I used to enjoy dinner out on the town, something elegant, with atmosphere and ambiance. We enjoyed a quiet relaxing meal prepared to order and served in style. These days we are [...]

How to appease the clerk at your store. After reading several articles about poor retail experiences, I felt the need to share several things on the subject. Before I begin, some background is in order. I have two years experience in retail, one at a franchise pizza restaurant, and another year at a major chain [...]

I had a horrible experience yesterday at the Subway Sandwiches & Salads located on W. TC Jester Blvd., Houston, Texas location. I went in with my son and a friend to have dinner. I asked the young lady that was working what the daily special was and she didn’t respond. She just pointed at the [...]

Read how Moutain Mike’s staff screwed up royally and how the staff at El Rosal made all the difference in the world to some weary travelers in need of a hot meal and some stress relief. Have you ever just had one of those days? You know the kind where nothing seems to go right? [...]

A subway store that my husband and I regularly frequent, routinely rings the sale wrong ignoring to discount the purchase reflecting the applicable coupon. The store used to have stamps where a full card = a free 6″ sub. Often, the checkout person charges for the free sub, we catch it and have the sale [...]