I have been a loyal Wal-mart shopper for years. Recently I have changed my mind about shopping there. There has been a drastic change in customer service over the last couple of years. The Wal-mart I shop at has hired many Hispanic workers. They can barely speak English and are not able to understand a [...]

I would like to thank everyone who has written in with their shopping stories and apologize for not getting them posted in a timely manner. I was prepared to get them up today when another matter came up that I feel I must share with you all. On December 5th I ordered a $50 gift [...]

I have just returned from the grocery store in which I had a problem. Meijer is the store believe it or not. I went to purchase a Rival 18-Qt Roaster Oven with server for $28.99. I went and the store shelf was empty. I went around the corner and noticed a Rival 18-Qt Roaster Oven [...]

Fishermen’s Grotto #9 – San Francisco, CA Back when we had money to burn (or at least we thought we did) Shawn and I used to enjoy dinner out on the town, something elegant, with atmosphere and ambiance. We enjoyed a quiet relaxing meal prepared to order and served in style. These days we are [...]

I can’t understand how a company as large as Home Depot can treat customers so poorly. I signed my roofing contract on 9-14-05, Home Depot has now installed three roofs on my house and are getting ready to install the fourth one. They pay their contractors as little as possible and that is why they [...]

How to appease the clerk at your store. After reading several articles about poor retail experiences, I felt the need to share several things on the subject. Before I begin, some background is in order. I have two years experience in retail, one at a franchise pizza restaurant, and another year at a major chain [...]

Meijer Cashier Preaches The Gospel A box of brownie mix rang up at $2.23 at the Lexington, KY store and I thought they were on sale, so I interruped the cashier and told her the brownies were supposed to be 4 for $5. She paused briefly then continued to scan my other items and put [...]

Glenville, New York Walmart My husband and I went to Walmart on Sunday to purchase a new vacuum, and in the process we filled a grocery cart. We went to the vacuum section looked at all the vacuums and decided upon the Bissell Powerforce 12 Amp Vac, it had a sign above, which read “Bissell [...]

On July 7th, 2006 I went to buy a few things at Meijers. One of my items scanned wrong and I noticed this before getting into my car. I took the item and the sign for this item to the service counter. The price that was stamped on the package of the english muffins did [...]

I am a stay at home mom and I am out shopping or online all the time-just ask my husband who pays all the bills. Normally, most associates I encounter during the days are very nice and polite. I have never complained to a store manager until recently. Back on June 21 while shopping in [...]

I was wondering if you could help me out. I was reading the scanner reward complaints and I have one also, with need of an answer. I went to Meijer about a month ago and bought some pig ears for my dog. They were the ones from the meat department not the rawhide variety. I [...]

ARRRHHHH! I have had enough of this Meijer crap and I’m prepared to fight back. I’m damn sick of them picking my pockets while I’m in their stores; from now on it’s urine in the returned cans; tacks dipped in dung for the managers coffee break rest area benches; strings across the isles and tied [...]

Welcome to “Checkout” – Off The Shelf‘s new blog. You will be able to post your comments and questions here, instead of waiting for me to post them. Yay! Be sure to Checkout our blog regularly for news comments, questions, complaints, rants and raves about shopping in America. Thanks for joining us, hope you stop [...]

I have an ongoing problem with a Meijer store in Lexington, KY. It started with an out of stock advertised item (orange juice), there refusal to give a rain check for the desired quantity, and also an over scan on another item… their small print disclaimer on the back of their weekly flyer is also [...]