This email exchange says it all: I ordered a movie set for an upcoming viewing party in a week. The item was in stock. I ordered on Sunday night, 8/9/09, received an email on 8/10/09 that the order had shipped and that I’d be receiving it on 8/11 or 8/12. I tracked the order and [...]

Papa John’s Pizza, 7340 Greenback Lane, Citrus Heights, CA 95621 Our family spent Thanksgiving with family in beautiful Alleghany, CA, a six-hour drive from our home. We had a wonderful time visiting, playing with the dog and playing a game called “CashflowCashflow.” The trip was perfect, until we were about halfway home. Since we live [...]

How to appease the clerk at your store. After reading several articles about poor retail experiences, I felt the need to share several things on the subject. Before I begin, some background is in order. I have two years experience in retail, one at a franchise pizza restaurant, and another year at a major chain [...]