A Michigan residents asks how often the law allows a customer to take advantage of the scanner law. Dear Mrs. Hall: I just found your website after searching google for information about Michigan’s scanner law. About a month ago I found a food item at Meijer marked 3.49. (Both a sticker on the item itself [...]

I was recently shopping at the Meijer store here in Battle Creek, Michigan and had picked up a toy for my son that was marked $5.99. I thought I was getting a great deal considering the size of the toy. When I went to purchase it, it scanned at $25.99. I thought that they had [...]

I was in Kroger today and purchased two packages of tomatoes, marked at 2 for $4.00. During check-out, I noticed the tomatoes rang up incorrectly ($2.99 each). I informed the clerk and asked for the Michigan error scan refund. I was told that since I notified her of the error and she could fix it [...]

My daughter and I were shopping and bought a box of diapers that were marked $18.49. On the way home, she realized that they charged her $19.99 for the box. She called the store and they said to bring in the receipt and they will give her the money she was overcharged. I would like [...]

I have a question, I was shopping at the Meijers in Portage and was overcharged for 2 rolls of wallpaper ($1.00 over each). Now, they didn’t give me a hassle about the $2.00 or about the scanner law in general, but what I got back was $7.12. My question is, since they scanned 2 items [...]

I have just returned from the grocery store in which I had a problem. Meijer is the store believe it or not. I went to purchase a Rival 18-Qt Roaster Oven with server for $28.99. I went and the store shelf was empty. I went around the corner and noticed a Rival 18-Qt Roaster Oven [...]

I found your site after doing a search on “Michigan Scanner Law” because of the following run-in at Meijer. I was purchasing some Twizzler’s licorice. I noticed that about half of the bags were marked $1.46, the other half $1.66, the sign in front of the bags said $1.66. So I purchased one of each [...]

I recently purchased an item thru a self-check out scanner at a local store. I noticed that the scanned price was higher than the price tag on the item indicated. I asked a clerk to check the pricing and she corrected the scanned price and entered the correct price manually. When I asked about the [...]

I have a complaint about the Meijer in Lincoln Park, MI. I purchased some items on 8/7/06, once I got home, I found I had been overcharged on 3 items! Each overcharge was about $1.00. I went back the next day and waited forever in line. Once up to the counter, I told the man [...]

On July 7th, 2006 I went to buy a few things at Meijers. One of my items scanned wrong and I noticed this before getting into my car. I took the item and the sign for this item to the service counter. The price that was stamped on the package of the english muffins did [...]

I just got back from Meijer. They have a new loop hole. I bought a bottle of hot sauce from the clearance rack. The price marked on the top of the bottle was $2.45. On the side was another clearance price tag, bright orange stating 25% off, along with a price tag of $1.84. When [...]

Diana in Dearborn Heights writes: The Meijer sale this week shows Kid’s Cuisine 10 for 10 & get the 11th one FREE. On 2 seperate occasions I went to Meijer to get the Kid’s Cuisine and both times the 11th meal did not ring up FREE. I went to the customer service desk and was [...]

I thought the original scanner law had a provision that allowed the over charged customer to take the complaint in front of a small claims court judge and there was a mandatory $250.00 award given to the customer if the store manager had refused to pay the 5.00 award??? Charles Malesev Screwed, Blued and Tattooed [...]

The entire night I have been going through pages of Michigan Retail Law, trying to figure out what in the heck I am supposed to know about how things scan in the store. I work at Meijer, and would appreciate that my name and email aren’t included in this publicly, but I can assure, I [...]