My daughter was at Wal-Mart yesterday and put some nail polish markers in her cart to decide on what two colors she wanted to buy. She put her purse on top of them to stop them from falling out the holes in her cart.
She then saw that she had the wrong cat food and went [...]

Manager threatens to call police on customer attempting to return a DVD containing the wrong movie.
I recently purchased a movie for my 5-year-old daughter at Wal-Mart. It was supposed to be The SpongeBob Squarepants Moviebut when I got home (about 20 min. away from Wal-Mart), it was an Avatar cartoon movie in the SpongeBob Squarepants [...]

I hope that my story will be posted on Off the Shelf as a warning to all Wal-Mart shoppers. Especially you other Mommy’s out there.
On Thursday, March 20,2008 I went to the Salt Lake City location nearest to me to cash my paycheck and buy my kids some new shoes for Easter. I am new [...]

On Feb 18,2007 at 9:35 in the morning I purchased a teakettle from Kohl’s Department Store in Newburgh, N.Y.
When I returned home and opened the teapot. I noticed that it was pitted and chipped. Since I live in Middletown, N.Y. I went to the Middletown Kohl’s Customer Service Desk. I explained to the gentleman that [...]

Here’s my Fast Food story:
My brother and I went to the Arby’s, in Dearborn Heights, MI, a couple of months ago. When we pulled up to the drive-through speaker a girl requested us to place our order.
I could already hear the attitude in her voice, so I began to wonder how I could simplify my [...]

I am a stay at home mom and I am out shopping or online all the time-just ask my husband who pays all the bills.
Normally, most associates I encounter during the days are very nice and polite. I have never complained to a store manager until recently.
Back on June 21 while shopping in Walmart my [...]