I am hopping angry at Wal-mart in Oregon. I returned two items that I had purchased and lost the receipt to. The tags were still on the items and had never been removed. One item was on sale for $7.00 and that is what I paid for it, however it was on sale now for […]

On Feb 18,2007 at 9:35 in the morning I purchased a teakettle from Kohl’s Department Store in Newburgh, N.Y. When I returned home and opened the teapot. I noticed that it was pitted and chipped. Since I live in Middletown, N.Y. I went to the Middletown Kohl’s Customer Service Desk. I explained to the gentleman […]

Kroger overcharges customer $40.70 for nothing… Both my husband and myself shop at Kroger’s at least 3 times a week. I do the major large shopping list, which usually totals over $100.00. My husband just picks up odds and ends needed during the week. Last week I noticed upon returning home my receipt was rather […]

I have been a loyal Wal-mart shopper for years. Recently I have changed my mind about shopping there. There has been a drastic change in customer service over the last couple of years. The Wal-mart I shop at has hired many Hispanic workers. They can barely speak English and are not able to understand a […]

While filling my tank at a Meijer gas station here in Greenwood, IN, I proceeded to clean my windshield. After cleaning windshield, I discovered gas pouring out of my tank because the gas nozzle had stuck. The store manager told me it was my fault that their equipment malfunctioned. I must have pumped at least […]

Papa John’s Pizza, 7340 Greenback Lane, Citrus Heights, CA 95621 Our family spent Thanksgiving with family in beautiful Alleghany, CA, a six-hour drive from our home. We had a wonderful time visiting, playing with the dog and playing a game called “CashflowCashflow.” The trip was perfect, until we were about halfway home. Since we live […]

Went to the Bessemer, Alabama, Wal-Mart yesterday with my shopping list. I needed a set of Christmas Bubble Lights, snow drape with silver sparkles (which I’ve always been able to purchase there) and a Sterilite Container (like a file box) which they’ve always carried. Also on my list was silver Christmas balls. The only thing on […]

I recently shopped during one of Kohl’s big sales and purchased an infant outfit from Carter’s that was priced $15.00. The sign above the Carter’s clothing said all Carter’s infant were 55% off. Well, when I got home I noticed that the $15.00 outfit rang up for $8.99, not the $6.75 that the 55% off […]

I recently purchased an item thru a self-check out scanner at a local store. I noticed that the scanned price was higher than the price tag on the item indicated. I asked a clerk to check the pricing and she corrected the scanned price and entered the correct price manually. When I asked about the […]

Kohl’s Department Store gives customer hard time returning over-charged backpack. Yesterday, August 28, 2006 I went to Kohl’s at 12:13 p.m. and purchased two items: a backpack and a Nike Toddler Outfit. In the backpack the cashier removed a card and put it through the scanner. My total came to $61.19. I asked if the […]

Meijer Cashier Preaches The Gospel A box of brownie mix rang up at $2.23 at the Lexington, KY store and I thought they were on sale, so I interruped the cashier and told her the brownies were supposed to be 4 for $5. She paused briefly then continued to scan my other items and put […]

I was wondering if you could help me out. I was reading the scanner reward complaints and I have one also, with need of an answer. I went to Meijer about a month ago and bought some pig ears for my dog. They were the ones from the meat department not the rawhide variety. I […]

Kelli from Greenville writes in… Two weeks ago I purchased a carton of gourmet mixed mushrooms on sale for 1.99 and was charged the full price of 3.99. When I went back to the store (Greenville – “birthplace of Meijer”) the girl in customer service told me about the refund law, 10 times the amount […]

I have to tell you about a recent experience we had at our local market. I was simply floored at the clerks thoughtfulness. My husband and I are loyal consumers, when someone treats us right, we will make every effort to spend our money where it is most deserved. We are also very choosy about […]