On Feb 18,2007 at 9:35 in the morning I purchased a teakettle from Kohl’s Department Store in Newburgh, N.Y. When I returned home and opened the teapot. I noticed that it was pitted and chipped. Since I live in Middletown, N.Y. I went to the Middletown Kohl’s Customer Service Desk. I explained to the gentleman [...]

Hello, Yes I am a man and I do believe that at least half the men in the US of A hate to shop at Wal-Mart. I’ve had several bad experiences with the store in Rincon, Georgia. It started before my wife passed away in 2002. The wheel chair — when someone finally found one [...]

Kroger overcharges customer $40.70 for nothing… Both my husband and myself shop at Kroger’s at least 3 times a week. I do the major large shopping list, which usually totals over $100.00. My husband just picks up odds and ends needed during the week. Last week I noticed upon returning home my receipt was rather [...]

It had been my intention of posting a review of my new Magic Bullet, which I really loved using – until it broke. I had been using it every single day to make healthy fruit drinks for my family, until three days ago, when I fired it up and it just quit. I could see [...]

I have been a loyal Wal-mart shopper for years. Recently I have changed my mind about shopping there. There has been a drastic change in customer service over the last couple of years. The Wal-mart I shop at has hired many Hispanic workers. They can barely speak English and are not able to understand a [...]

I would like to thank everyone who has written in with their shopping stories and apologize for not getting them posted in a timely manner. I was prepared to get them up today when another matter came up that I feel I must share with you all. On December 5th I ordered a $50 gift [...]

Went to the Bessemer, Alabama, Wal-Mart yesterday with my shopping list. I needed a set of Christmas Bubble Lights, snow drape with silver sparkles (which I’ve always been able to purchase there) and a Sterilite Container (like a file box) which they’ve always carried. Also on my list was silver Christmas balls. The only thing on [...]

I’d just like to post a warning for those shopping at Meijer in Three Rivers, Michigan. It seems that in some areas of the store they like to post the sale signs above the sale items and in some areas they post them below the sale items. I worked in retail for many years and [...]

Pleasanton, California Kohl’s Store We don’t have a Kohl’s Department Store in our area, so when I had an opportunity to check out a new store near Livermore, CA, I took it. Truth be told, there was nothing in the immediate area and I really had to use the restroom. Initially I had no intention [...]

I found your site after doing a search on “Michigan Scanner Law” because of the following run-in at Meijer. I was purchasing some Twizzler’s licorice. I noticed that about half of the bags were marked $1.46, the other half $1.66, the sign in front of the bags said $1.66. So I purchased one of each [...]

I was a shopper at the local Wal-Mart here in Tooele, Utah. Over the past 10 months I’ve lived here, I’ve been slowly getting more disgusted with their total lack of customer service. The other day I bought plants at Wal-Mart only to have the associate stand there and watch me load them into my [...]

I recently purchased an item thru a self-check out scanner at a local store. I noticed that the scanned price was higher than the price tag on the item indicated. I asked a clerk to check the pricing and she corrected the scanned price and entered the correct price manually. When I asked about the [...]

How to appease the clerk at your store. After reading several articles about poor retail experiences, I felt the need to share several things on the subject. Before I begin, some background is in order. I have two years experience in retail, one at a franchise pizza restaurant, and another year at a major chain [...]

Meijer Cashier Preaches The Gospel A box of brownie mix rang up at $2.23 at the Lexington, KY store and I thought they were on sale, so I interruped the cashier and told her the brownies were supposed to be 4 for $5. She paused briefly then continued to scan my other items and put [...]