Moving Target Hard To Hit
Posted: 2008-03-31. Categories: Michigan, Retail Stores, Target

I recently purchased a pack of VHS tapes from Target. The sale price posted on their shelf read $9.00. I was charged $10.49 at the register and noticed when I got to the car.

I returned to the store and showed the customer service girl. She verified with their electronics department that there was indeed a sign posted that read $9.00 and refunded me the difference of the overcharge.

I asked about the scan law, which she called a manager about.

The manager informed me that the scan law doesn’t apply because the item is tagged for $10.49 which I was correctly charged for, regardless that there is a sale sign stating a lower price. Had the item been tagged $9.00 instead, then the scan law would apply.


The michigan scan law is very confusing to read and understand. What’s the point of having it if retailers can post one price on their shelf, but it “doesn’t apply” so long as the item rings up it’s tagged price, or even sneakier…doesn’t apply because the item isn’t tagged at all.


1 Comment to "Moving Target Hard To Hit"

  1. MAUREEN says:

    It’s May, 2010 and the exact thing happened to me today.

    Archer Farms Parmesan Garlic Pita chips, on sale for $2.50, but normally priced and tagged at $2.60. They only refunded me the difference and cited that the scanning law does not come into play with this because the item was ‘ticketed’. Altho, a ‘scanner’ rang up the incorrect price. The ‘ticket’ was not manually punched into the cash register, it was SCANNED!

    If it’s ticketed prior to a sale, the ticket stays on and unsuspecting people who do not check their receipts, overpay. This Target it in Southfield, Michigan. I have noticed many inconsistencies at this store re:Scanning Law.

    You would think they would get it right, it’s only been on the books since 1974!