You might recall my review of Dr. Heater USA last year. This is my follow-up.
We bought two Dr. Heater USA units. We thought it was a good deal since they were half the price of Eden Pure. About 6-months after we purchased the units, one of them started acting up. It just wouldn’t stay on and every once in while the unit would get really loud.
When I called the company they told me it was the bearings, that I could send the unit in and they would repair it. Be aware, their three-year warranty only covers parts and service. It does not cover the cost of shipping. So, we kept the unit, until it wouldn’t stay running for more than a couple of minutes. We didn’t have a choice. If we wanted to use the unit. We had to send it back.
I shipped it out parcel post, it cost me $14.88 USPS. Return shipping $25.00. For that price I could almost buy another heater. Which is what we did. (You can buy heaters for $39.99, just not these.)
We went to Cost U Less and purchased a comparable unit, called Life Smart, complete with remote for $139.00. For the price and immediate availability we just couldn’t turn it down. We’ve had it for a couple of months and so far it has worked perfectly. Looks like I can get it on Amazon for only $112.95. What a great deal. They even have one in a wooden case like the Dr. Heater for only $159.99. That beats $199.99 anytime. Of course you can still get the Dr. Heaters, I like the one with the dual heating system with the humidifier.
It’s been about six months now and no other problems have occured. These units really are a good deal and they save us on electricity! I just can’t say enough good things about them.
I haven’t checked the warranty so be prepared to pay shipping both ways if something goes wrong.
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