Customer service with a smile used to be easy. Today it’s hard to tell who has it rougher, customers who are being ripped off or customer service workers who are being scammed on a daily basis. One can hardly blame some courtesy desk workers for being fed up. Here is one courtesy desk clerks story… […]

Please! I am sick and tired of getting rude obnoxious customers. We are trained and told a smile and a pleasant greeting goes along way. Well a day doesn’t go by when some nasty person calls you stupid, or steps in your way intentionally like you don’t exist. It isn’t just me, we all sit […]