Customer service with a smile used to be easy. Today it’s hard to tell who has it rougher, customers who are being ripped off or customer service workers who are being scammed on a daily basis. One can hardly blame some courtesy desk workers for being fed up. Here is one courtesy desk clerks story… […]

Dear Annette, I am not aware of any law regarding this particular incident, but maybe you know of this practice. In my opinion, JoAnn Fabric and Craft Stores is notorious for not honoring advertised prices, mismarking merchandise, and posting confusing signs. Every time I am shopping at JoAnn’s, the line is long, as someone is […]

While shopping at the Canton, MI, Meijer store, I purchased 3 different 1/2 gallons of chocolate milk. One was sugar free, one low fat, and one was regular chocolate milk. All three rang up at 3.72. I did not pay attention, as a few weeks ago the chocolate milks were all $1.99. I know prices […]