Anyone my age (let’s just call us, the over 40 crowd) surely remembers Archway Cookies. I practically grew up eating them. You can imagine my surprise when I recently began seeing them in stores again. My husband has been faithfully checking every store in our area for my favorite — Chocolate Chip Ice Box Cookies […]
2008.04.06
This letter is to call your attention to a problem I encountered during a recent visit to your store. I took my Bulova wristwatch to your jewelry counter and requested a battery replacement.
2008.01.14
Dear OTS; Regarding the Huber Heights, Ohio Meijer Store I was thrilled to find your website as my loathing of the snide, irresponsible management of Meijer has festered over the years. I refuse to shop them. However, (even in my absence) they continue to snub and urinate on my family, my neighbors, and me. When […]
2007.12.28
In the past week I have had the occasion to visit my local Meijer (Avon, IN) twice. During each of those visits there have been issues that have caused me problems. On the first visit I was in need of snow salt. I asked 3 employees and got 3 different answers about where I could […]
2007.12.03
Dear Annette, I am not aware of any law regarding this particular incident, but maybe you know of this practice. In my opinion, JoAnn Fabric and Craft Stores is notorious for not honoring advertised prices, mismarking merchandise, and posting confusing signs. Every time I am shopping at JoAnn’s, the line is long, as someone is […]
2007.11.06
The Meijer store on Hill Road in Flint, MI is where my problem starts and finishes. This Meijer store consistently puts items in a bin, marking the price on the bin $3.49. Then you buy the item and it rings up at $4.99. Each time I take the item to the customer service desk they […]
2007.10.16
I have a very close friend who is a manager of a Walmart Super Store in south Florida. Listening to her stories about irate and disrespectful customers is a real listening experience. Here is my latest shopping experience. I purchased a DVD player. I asked several employees (not easy to find one) about the differences […]
2007.10.15
Hi! I need to find out who do I complain to about a disservice to a disabled person. I took my brother to Wal-Mart with me on Monday, October 1st to do some shopping. My brother went outside to smoke a cigarette; he was with his worker, from the clinic he goes to for his […]
2007.05.08
On Wednesday, May 2nd, I bought a bag of lemons from my local Kroger store in Shepherdville, Kentucky at a cost of $3.79 a bag for 7-lemons. By Friday, May 4th, all of them were spoiled. They were kept in my refrigerator. I returned to the store on Saturday, May 5th, and was told they […]
2007.05.07
I have not been able to find frozen yogurt at my local Meijer store for three months. I have requested that the store buy more, but nothing has been done. Recently, Breyers introduced a fat free brand of ice cream that is low in calories and tastes very good, too. I asked my Meijer store […]
2007.03.02
My daughter and I were shopping and bought a box of diapers that were marked $18.49. On the way home, she realized that they charged her $19.99 for the box. She called the store and they said to bring in the receipt and they will give her the money she was overcharged. I would like […]
2007.02.24
On Feb 18,2007 at 9:35 in the morning I purchased a teakettle from Kohl’s Department Store in Newburgh, N.Y. When I returned home and opened the teapot. I noticed that it was pitted and chipped. Since I live in Middletown, N.Y. I went to the Middletown Kohl’s Customer Service Desk. I explained to the gentleman […]
2007.02.12
Hello, Yes I am a man and I do believe that at least half the men in the US of A hate to shop at Wal-Mart. I’ve had several bad experiences with the store in Rincon, Georgia. It started before my wife passed away in 2002. The wheel chair — when someone finally found one […]
2007.02.03
Kroger overcharges customer $40.70 for nothing… Both my husband and myself shop at Kroger’s at least 3 times a week. I do the major large shopping list, which usually totals over $100.00. My husband just picks up odds and ends needed during the week. Last week I noticed upon returning home my receipt was rather […]